Class Refund and Rescheduling Policy
All class sales are final. We do not offer refunds, credits, or cash back for any class once it has been purchased, including for missed classes, no-shows, or a change of plans.
Rescheduling. We understand things come up. If you cannot attend your scheduled class, you may reschedule to another available date at no charge, as long as you:
- Contact us at least [48 hours] before your class start time.
- Reschedule within [90 days] of your original class date.
- Use your reschedule [one time] per registration. Additional changes may carry a [$35] fee.
No-shows and late requests. If you do not attend your class or contact us less than [48 hours] before it starts, your seat is forfeited and the class fee is not refundable. Please call us and we will do our best to help, but we cannot guarantee a free reschedule.
If we cancel or change a class. If we need to cancel or change your class date, we will notify you as soon as possible and move you to the next available date at no cost. If we cannot offer a date that works for you, [we will issue a full refund].
How to reschedule. Call or text 813-200-8816 or email info@verellegroup.com with your name, the class you purchased, and your preferred new date.
Transfers. Class registrations are non-transferable unless approved by us in writing.
By completing your purchase, you agree to this policy.