Mobile Fee Policy
The Verelle Group brings compliance, protection, and identity services directly to you. A flat mobile fee applies to all mobile appointments to cover travel, scheduling, and dispatch coordination.
The Basics
Individual Appointments: $50 flat fee
Group Appointments:
- 2–5 people: $75
- 6–10 people: $100
- 11+ people: $150
Service Area: Hillsborough, Pasco, and Polk counties (expanding soon)
Payment Due: At booking
How Booking Works
- Book and pay the mobile fee to reserve your appointment
- Receive confirmation email with secure form link
- Complete secure form with your service location and sign consent forms
- Our team calls to confirm appointment details before dispatch
Cancellations & Rescheduling
Less than 4 hours before: Non-refundable
4–24 hours before: 50% refunded
More than 24 hours before: Fully refunded
Rescheduling? Your mobile fee transfers to your new appointment—no additional charge.
Quick FAQs
Is the mobile fee separate from service costs? Yes. The mobile fee covers travel and dispatch only.
When do I pay? At the time of booking.
What happens after booking? You'll receive a confirmation email immediately with a secure form to complete.
Will you contact me? Yes. Our team calls to confirm your appointment time and location before your technician arrives.